Key Points. FAQ (Unsecured Cases).
1. What is the product? (Starting script)
Response: The product allows any individual / legal entity / entrepreneur to purchase a lot with debt obligations (sectors: banks, microfinance, utility sector, business debt). The debts of individuals / legal entities are sold. You become the owner of the debts, i.e. the beneficiary. A lot is equivalent to one debt obligation.
2. What is the benefit for the debtor in using this product? (starting script for the debtor-client)
Response:
A) You purchase the right of claim under the obligations in a specific debt lot. We carry out the collection. Everything that the debtors in the lot pay goes towards repaying your debt to the company you owe money to (*information about the debt is stated).
B) We suspend out-of-court collection on your debt (calls, SMS, letters, personal visits to your place of residence, and other forms of out-of-court collection) provided that your debt is being handled by the Partner.
C) We suspend the application of judicial and enforcement collection measures.
We suspend the application of judicial and enforcement collection measures for the entire term of the agreement provided that your debt is being handled by the partner.
D) Example of earning income from a lot and writing off the debtor's obligation:
Your debt: $100
Your lot: $500
Lot proceeds: $10
Collection fee: 10%
Write-off on your debt: $ 9 (lot proceeds minus the collection fee).
Remaining debt obligations in the lot: $490
3. Debt obligations of citizens of which countries can be purchased? (Intermediate script)
Response: Currently, you can purchase debt lots (*the terms for which lots are available for sale are stated). Lots can be mixed; that is, consist of obligations from different countries.
4. Can a client choose a lot independently? (Starting script)
Response: We have pre-prepared debt lots from which you can choose the most suitable one. The selection of obligations for each lot is done by our financial experts. For each lot, you can conduct your own analysis and make a decision.
5. Do you have examples of successful deals? (Starting script)
Response: Yes, we have clients in all countries where we operate. Their number is constantly growing. The agreement with each client is confidential, so we cannot disclose their personal data.
6. Why can a client trust your service? (Intermediate script)
Response: Our company has been operating for 14 years and has a reputation as a reliable partner. We are a professional participant in the debt collection market; the company is part of the KALITA SYSTEM holding. The head office of KALITA SYSTEM is located in the UAE (*current information on the Holding's geographical presence is stated).
7. How is the income generated? (Intermediate script)
Response:
A) We carry out collection on the debts you have purchased. After collection, the collection percentage is deducted from the amount received. On average, this is 30% of the actual amounts collected. The remaining amount is transferred to you. The specific collection percentage is specified in the Agreement.
B) If a debtor in your lot uses a cross-service, for example, the debtor used a service or bought a product in the ecosystem, that is, generated income; this brings income to all owners of debt lots. This type of income is generated until this debt is located in your lot or until the specific debtor's debt is fully repaid.
C) Example of earning income from a lot:
Your lot: $100
Lot proceeds: $10
Collection fee: 10%
Cross-service income: $2
Transfer to the lot owner: $11 (lot proceeds + cross-service income)
Remaining debt obligations in the lot: $90
D) Payouts are made weekly.
8. What profit percentage can the client expect? (Intermediate script)
Response: We perform analytics for each debt lot. Therefore, the monthly profit percentage is 1.5/2.5% of the total debt amount in the lot. The payback period for your investments is 12/16 months. Annual yield is 30% annually (on average for each obligation lot). This is not a guarantee or an offer. The forecast is based on current statistics.
9. Can there be additional income from the lot? What is cross-income? (Intermediate script)
Types of cross-incomes:
A) The debtor purchased a debt portfolio in the win-win service (including within the MLM system)
B) The debtor bought a product in our BASKET Service (service under development)
C) The debtor bought DEBTCOIN token (including within the MLM system)
* The number of cross-incomes is constantly growing
10. How much does it cost to conclude an agreement? (Intermediate script)
Response: Conclusion of the agreement is free. The minimum investment amount per each agreement (lot) is individual. (determined by the internal local document "Business Terms for the Portfolio"). The agreement is concluded in the currency of your country.
11. Is concluding such a transaction legal? (Intermediate script)
Response: The legislation of your country does not prohibit the purchase of debts. Therefore, you can become the owner of debts by concluding an agreement with us. All detailed information is governed by the agreement between You and the Company.
12. How to track the dynamics and statistics for the lot? (Intermediate script)
Response: You will receive information on the lot weekly to the email address/messenger specified in the Agreement.
13. Is it possible to demand debt repayment independently? (Intermediate script)
Response: Yes, it is possible. We provide full support at all stages when choosing this collection format. But in this case, we cancel the financial guarantee.
14. What is the risk that there will be no payments on the purchased debt obligations? Do you return the money if there are no proceeds from the lot? (Ending script)
Response: The company provides a financial guarantee for the return of the investments made, if the amount collected on the lot is less than the amount invested after the first 12 months from the date of the agreement.
15. If there were proceeds from the lot, is it necessary to return the funds when the financial guarantee is claimed? (Ending script)
Response: All proceeds from the lot are your income. In case the financial guarantee is applied, the monetary proceeds that were received remain with you (are not returned).
16. For what period is the agreement concluded? (Ending script)
Response: You have the right to receive income under the agreement from the lot until the debt obligations are fully paid by the debtors.
17. How is the financial guarantee calculated? (Ending script)
Response: The financial guarantee is determined based on the total proceeds from the lot. The collection fee is not deducted for the calculation of the financial guarantee.
18. How can the financial guarantee be used? (Ending script)
Response: You provide us with the number and date of the concluded agreement, we verify the collection amount and return the amount of your investment. The period after which you can use the terms of the financial guarantee is 12 months from the date of the agreement. The deadline for claiming the financial guarantee is 90 calendar days from its maturity date - from the moment the 12 months have passed. This is reflected in the terms of the agreement.
19. How can the client pay for the lot? (Ending script)
Response: You pay for the lot after signing the agreement to the company's bank details.
20. Can I review the draft Agreement and sample lots? (Ending script)
Response: Yes. We will send them to you after the Client Questionnaire is completed.
21. What other advantages does purchasing a lot give me?
Response: You can waive the financial guarantee, but then a percentage (per annum at the Central Bank rate + 3 (three)%) will be accrued on your investment amount until the investment is fully returned. Interest is accrued on the remaining balance of the investment to be returned.