Our personal experience has convinced us that «as many countries, so many approaches to collection». So, when we opened an office in Kenya, we did not expect at all that something could go wrong when launching our well-established, years of effective system. But, in fact, when we entered the market, it turned out that the classic tools: calls, letters, sms, and visits produced extremely low results in Kenya.
However, already this summer the first fruits of our renewed tactics began to sprout. When we filed applications to the court, debtors who received invitations to the hearings - carried the money!
Despite the fact that small claims courts in Kenya are conducted in online format and participants contact the judge via video call - the court stage is almost undeveloped here, although the timeframes for processing applications are more than acceptable.
According to our forecasts, by the end of the year Kenya should become the most profitable location of the Holding. In one week in October, we recovered 320% more than in the whole of September.
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